left-arrow

FAQ: We’ve Got Answers

Co-Shoring with us is simple. If you have questions not answered here, we’re just a call away.

Will the developer practice agile software development?

Yes.  That is the standard common practice among developers.  Our teams are as talented as any you’ll find across the US.

 
What is your differentiator compared to other services?

Many other services are in eastern Europe, India, Pakistan, the Philippines, etc.  They are not in the EU.  We are.  This means Croatia’s entire economy benefits from the cohesive laws and regulations of the European Union.  This gives our clients confidence in smooth integration and a mutual culture of business.  It also allows our team to travel more freely.

 
How do you make sure my intellectual property stays secure?

The software developers you hire with us perform work that belongs to you, just as it does at your home office.  We take intellectual property seriously and ensure the same care of yours as we do our own.  We have NDAs in place with all of our developers, and encourage you to do the same.  You can use your own email servers and/or administer your team’s workstations remotely.

Our standard security measures include restricted access to our offices, firewall protection, antivirus scanning, enforced-password policy, and system administrator support. If you have additional security measures you would like added, they can be added.

 
What if I’m not satisfied with the developers I hire with you?

It rarely happens. However, if you feel dissatisfied with a developer or engineer, let your account manager know immediately. We will work diligently to enhance cooperation and workflow. If this necessary, just as you would in your home office, our recruiters will start looking for a replacement at no additional cost to you.

 
What are the Croatian office hours and how much overlap is there with the US office hours?

The Croatian office hours are 9AM - 5PM.

Croatia enjoys the CET (Central European Time) time zone, which, depending on your time zone, may provide several hours of overlap of the normal business day. Furthermore, the office hours of your team can be temporarily shifted if the project requires more overlap. The greatest benefit of this time zone is that the reports made at the end of business at the Croatian office await you first thing in the morning at the US office.

 
What is the contract length for the new members of my team?

The contracts we extend are based on a one year commitment. One year is enough time to bring your Co-Shore team to full productivity. However, if for whatever reason you decide that Co-Shoring is not meeting your expectations, there is a 60-day cancellation policy.

 
Is it possible to collaborate with a dedicated team on a short-term project?

Unfortunately, short-term collaboration isn’t possible. The premise of Co-Shoring is long-term collaboration where you tailor a dedicated team according to your business needs to form an extension to your on-shore team.

 
What are the costs of starting my Co-Shore team?

There is a one-time Setup Fee in the amount of $2,500.00 per person that covers the costs of recruitment, onboarding and industry standard workstation with two monitors. In short, everything your team members need to successfully launch their career within your company.

 
Will the hardware configuration comply with our company standards?

The Setup Fee includes a workstation competitive with current industry standards, OS of your choice and an Office 365 license. If  your company has special/custom hardware and software needs, we will work with you to define and procure the necessary equipment while these costs will remain your company’s responsibility.

 
Can Croatian citizens visit the United States on business?

Croatian citizens need to obtain a valid Visa to enter the U.S. territory. The process is simple and typically takes less than three weeks. We will take care of all the administrative procedures and your team can visit for training purposes, conferences or leisure.

 
When is the best time to visit the shared development center in Rijeka?

We always encourage you to visit us! The climate in Rijeka is mediterranean. This means we get hot summers and mild winters. The beautiful scenery, vicinity of the islands and beaches make a compelling argument to visit between late spring and early fall, but every season has something to offer.

We will assist with booking the flights and booking your accommodation for the duration of your stay. Also, we will organize your transportation from and to the airport. There are two major airports in the vicinity, Zagreb, Croatia (1h drive) and Venice, Italy (2,5h drive) so flight connections are good all year round.